Join Midway Auto & RV as an Automotive Service Manager and lead our service department to excellence. We offer a dynamic environment with significant growth opportunities for motivated individuals. Enjoy comprehensive health and dental benefits, vision coverage, a 401(k) plan, potential sign-on bonuses or relocation reimbursement, and employee discounts. This role is perfect for someone with automotive repair knowledge or service management experience who is organized, customer-focused, and driven to deliver outstanding service.

Responsibilities:

Oversee daily operations of the service department, including scheduling technicians and managing customer interactions in person, over the phone, or via email.
Write and review work orders, ensure efficient workflow, and maintain high standards of organization and quality.
Strive for perfection in service delivery while fostering a team-oriented environment.
Develop strategies to enhance customer satisfaction and department performance.
Support staff training and ensure compliance with safety and industry standards.

Qualifications:

Proven experience in automotive repair or service management.
Strong organizational skills and attention to detail. Excellent communication abilities with customers and team members.
Leadership qualities with a drive for continuous improvement. Ability to manage multiple tasks efficiently in a fast-paced setting.
A commitment to providing exceptional customer service and achieving departmental goals.

Job Type: Full-time

Pay: $50,000.00 - $100,000.00 per year

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Paid time off

License/Certification:

Drivers License (Required)

Work Location: In person

Midway Auto & RV - Billings

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Automotive Service Manager