Job Summary

We are seeking a dynamic and knowledgeable Parts Professional to join our team. In this role, you will be the go-to expert for equipment parts and accessories, providing exceptional customer service and ensuring efficient parts management. Your expertise will help customers find the right parts for their equipment needs, support equipment maintenance and repair processes, and contribute to the overall success of our dealership’s parts department. This position offers an exciting opportunity to work in a fast-paced environment where your mechanical knowledge and sales skills can truly shine.

Duties

Assist customers in identifying and selecting the correct parts and accessories, ensuring a positive shopping experience
Manage inventory control by stocking, organizing, and maintaining parts stock levels using inventory management systems such as CMMS (Computerized Maintenance Management System)
Process sales transactions accurately through POS (Point of Sale) systems while handling cash, credit, and other payment methods with professionalism
Collaborate with service technicians and sales teams to fulfill parts orders efficiently and accurately
Maintain detailed records of parts inventory, order fulfillment, and stock movements using Microsoft Office tools like Excel and specialized software.
Provide technical support by applying equipment diagnostics and mechanical troubleshooting knowledge to assist customers or technicians
Build strong customer relationships through effective communication, product knowledge sharing, and personalized service
Support marketing efforts by promoting parts specials, and accessories to increase sales opportunities

Qualifications

Proven experience in diagnostics, maintenance, or equipment repair within a dealership or retail environment
Strong knowledge of parts management, inventory control, and retail math principles
Excellent communication skills in multiple languages are highly desirable; bilingual abilities are a plus
Familiarity with CMMS software, Microsoft Office Suite (Excel, Word), POS systems, and inventory management tools
Demonstrated sales management experience with a focus on customer relationship building and negotiation skills
Mechanical troubleshooting skills combined with equipment systems understanding to assist with client inquiries effectively
Previous experience in retail sales of parts and accessories is preferred; dealership experience is highly valued
Exceptional organizational skills with attention to detail in stocking, order fulfillment, and maintaining accurate records
Ability to handle cashiering duties including cash handling, phone etiquette, and maintaining a professional demeanor at all times

Join our team as a Parts Manager where your mechanical expertise meets your passion for delivering outstanding customer service! We’re dedicated to supporting your growth through ongoing training opportunities while fostering a vibrant work environment that values your contributions.

Pay: From $25.00 per hour

Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

West Texas Machinery

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