Sales Manager

Volkswagen of Stamford • Full-time • Stamford, CT, US • 3m ago

Volkswagen of Stamford is seeking a dedicated Sales Manager to help grow our booming sales department and provide our customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.

The Sales Manager insures that the dealership meets its sales objectives and its gross profit objectives on a daily, monthly, and yearly basis. S/he will ensure that the retail and fleet units sold produce sufficient gross profit to aid the dealership in reaching its profit objectives on a monthly and yearly basis. S/he will accomplish these objectives through planning, organizing, coordinating, and measuring the activities of the new and used vehicle sales departments, as well as the F&I department.

All Inquiries should be sent to Valentin Sanchez at vsanchez@prestigeops.com

ESSENTIAL DUTIES:

Act as “hub” for the desking process for sales consultants, ensuring the “Road to the Sale” is followed. Includes desking deals on a daily basis while assigning appropriate T/O manager as needed.
Collaborate with General Manager on monthly and annual projections in terms of unit sales, gross profit objectives, and departmental profits.
Forecast monthly with sales consultants to establish individual sales and gross profit objectives.
Collaborate with General Manager on advertising/marketing, sales promotions, staffing needs and compensation plans; both long-term and ad hoc bonus plans during thrust sales months.
Create a “Customer-First” sales process ensuring the highest levels of customer satisfaction and get involved with customer issues/complaints as needed.
Prepare weekly work plan for sales consultants to discuss unsold prospect follow-up and set standards for appropriate use of customer relationship management (CRM) system.
Provide leadership for all sales-related staff that supports teamwork across departments and cultivates a high-spirited work environment that recognizes innovation and creativity.
Conduct sales meetings as needed.
Facilitate new vehicle pre-delivery with the Service Manager.
Provide on-the-job training for sales managers and sales consultants.
Review monthly commission sheets, productivity reports and profit performance utilizing reporting tools and daily DOC.
Maintain a balanced new and used vehicle inventory plan that maximizes turn, minimizes floor plan.
Maintain a consistent used car inventory plan that maximizes inventory efficiency while considering inventory turn, pricing, online merchandising and aged units.
Require that standards are maintained for displaying, merchandising, and maintaining new and used cars.
Ensure that new vehicle salespeople maintain a 100% turnover to the F&I Manager.
Create and maintain an efficient “up system” that ensure fairness and proper floor coverage.
Ensure 100% manager T/O even for customers that are not immediately in-market.
Work closely with sales managers and BDC staff to ensure retention of lease customers, unsold prospects and abandoned internet leads.
Work cross-functionally to ensure full compliance with Federal and corporate mandates.

QUALIFICATIONS:

Minimum of five years retail automotive experience in new and pre-owned vehicle sales and F&I with a thorough understanding of dealership sales operations.
Exhibit strong leadership qualities in order to oversee a team of managers, sales consultants and administrative staff.
Excellent interpersonal and communication skills, both orally and on the phone.
Possess a “Customer First” mindset, creating a sales environment that delivers an exceptional sales experience for customers.
Competent multi-tasker with analytical ability to aid in forecasting, report-generation, analysis and objective–setting, all in a fast-paced, dynamic work environment.
Exhibit ability to use information technology to maximize efficiency.

WHAT WE OFFER

Depending on your employment status, you may be eligible to receive the following:

Medical and Dental
401K Plan
Competitive wages
Paid time off and vacation
Growth opportunities
Paid Training
Employee vehicle purchase plans
Vendor Discounts (i.e. Verizon)
Family owned and operated
Long term job security
Health and wellness
529 College Savings
Competitive Compensation plan

Offers of employment are contingent upon successfully passing a background screening including a criminal background check

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