We are seeking a driven individual to lead our internet to the next level. Experience is preferred however we can train the right individual. Said individual will or should possess good communication skills and phone etiquette.
- Lead Follow-up
- Appointment Setting & Conversion
- Team Training & Development
- Call Monitoring & Quality Assurance
- Internet Sales & Digital Marketing Coordination
- Customer Retention Strategies
- Script Development
Core Responsibilities
- Monitor incoming internet and phone leads; ensure rapid response time and consistent follow-up processes.
- Develop and implement phone scripts and email templates to maximize engagement.
- Collaborate with sales and service departments to align BDC efforts with dealership objectives.
- Track and analyze lead conversion rates, appointment show rates, and ROI on campaigns.
- Conduct ongoing training, role-playing, and performance reviews to improve skills and results.
Maintain CRM accuracy and lead pipeline health.
Job Type: Full-time
Pay: $1,000.00 - $3,000.00 per week
Benefits:
- Flexible schedule
- Opportunities for advancement
Work Location: In person
