Service Manager – Powersports Dealership
We’re looking for a seasoned Powersports Service Manager to lead and grow our service department in a fast-paced, high-volume powersports dealership. This role is ideal for a hands-on leader who knows the powersports industry inside and out and can drive performance while delivering exceptional customer experience.
What You’ll Do
- Lead daily operations of the service department, including technicians, service advisors, and workflow
- Drive productivity, efficiency, and profitability while maintaining high CSI scores
- Manage scheduling, dispatching, warranty administration, and quality control
- Hire, train, coach, and hold staff accountable to performance standards
- Collaborate with Parts and Sales departments to ensure seamless customer experiences
- Maintain compliance with manufacturer and dealership policies
- Act as a leader on the floor—problem solving, customer-facing, and results-driven
What We’re Looking For
- 5+ years of Service Management experience in the Powersports Industry (required)
- Strong background in motorcycle and powersports service operations
- Proven ability to lead teams, improve KPIs, and manage department profitability
- Valid motorcycle endorsement (required)
- Excellent communication, leadership, and organizational skills
- Customer-first mindset with the ability to handle escalations professionally
- Experience with dealership management systems (DMS) preferred
What We Offer
- Competitive compensation based on experience
- Performance-based incentives
- Health benefits, 401K, and employee discounts
- A stable, growth-oriented dealership environment
- The opportunity to lead a high-impact department and make a real difference
If you’re an experienced powersports service leader ready to take the next step, we want to hear from you.
Job Type: Full-time
Pay: $50,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Experience:
- service department: 10 years (Required)
License/Certification:
- motorcycle drivers license endorsement (Preferred)
Work Location: In person
