Due to our success and growth we are looking for a proven successful and experienced Parts Manager who will be a great addition to our winning team. Our dealership offers an enjoyable, professional work environment, competitive pay, generous benefits and more.
JOB DUTIES
- Oversees parts employees and relations with the service and sales departments.
- Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
- Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line.
- Answers phone calls, providing price quotes and other information.
- Provides high level of service to internal and external customers.
- Pulls and fills orders from stock.
- Orders parts when of out-of-stock parts or shop materials that need immediate attention.
- Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
- Notifies the service adviser and the customer when special ordered parts have been received.
- Follows up on back-ordered parts.
- Makes sure all internal requests for parts are billed on service repair order.
- Ensures that all charge sales are signed by the customer.
- Ensures that all customers receive their copy of the invoice.
- Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
- Issues and tracks requested shop tools to technicians.
- Keeps front and rear counter areas clean and uncluttered.
- Participates in all training programs that are made available.
- Keeps current on new products and product updates.
- Participates with the parts manager in maintaining a lost sales tracking program.
- Maintains professional appearance.
QUALIFICATIONS
EDUCATION and/or EXPERIENCE
- Prior Parts Manager Experience required.
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
BENEFITS
- Competitive salary
- Employee Discount
- Medical, dental, and vision insurance
- Career Advancement Opportunities
- Paid Time Off
Work Location: In person
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- 8 hour shift
- Weekends as needed
Work Location: In person
