Parts Manager

Okeechobee CDJR • Full-time • Okeechobee, Florida, United States • $59.91k - $106.13k / year • 3m ago

Due to our success and growth we are looking for a proven successful and experienced Parts Manager who will be a great addition to our winning team. Our dealership offers an enjoyable, professional work environment, competitive pay, generous benefits and more.

JOB DUTIES

Oversees parts employees and relations with the service and sales departments.
Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line.
Answers phone calls, providing price quotes and other information.
Provides high level of service to internal and external customers.
Pulls and fills orders from stock.
Orders parts when of out-of-stock parts or shop materials that need immediate attention.
Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
Notifies the service adviser and the customer when special ordered parts have been received.
Follows up on back-ordered parts.
Makes sure all internal requests for parts are billed on service repair order.
Ensures that all charge sales are signed by the customer.
Ensures that all customers receive their copy of the invoice.
Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
Issues and tracks requested shop tools to technicians.
Keeps front and rear counter areas clean and uncluttered.
Participates in all training programs that are made available.
Keeps current on new products and product updates.
Participates with the parts manager in maintaining a lost sales tracking program.
Maintains professional appearance.

QUALIFICATIONS

EDUCATION and/or EXPERIENCE

Prior Parts Manager Experience required.
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

BENEFITS