Automotive Service Manager

Confidental Company • Full-time • Greensburg, Pennsylvania, United States • $50k - $90k / year • 4m ago

Job Summary
We are seeking a dynamic and experienced Automotive Service Manager to lead our Domestic service department with energy and enthusiasm. In this pivotal role, you will oversee daily operations, ensure exceptional customer service, and drive profitability through effective management of our talented team of technicians and service advisors. Your expertise in automotive diagnostics, mechanical repairs, and dealership processes will be instrumental in maintaining high standards of quality and efficiency. If you thrive in a fast-paced environment and are passionate about delivering outstanding automotive care, this is your opportunity to make a significant impact!

Duties

Lead and motivate the service department team to achieve operational excellence and exceed customer expectations
Oversee vehicle inspections, diagnostics, repairs, and maintenance services including oil changes, brake repairs, transmissions, suspension work, tire services, alignments, shocks & struts, diesel engine repairs, and auto body repairs
Manage workflow to maximize productivity while maintaining high-quality standards
Develop and implement upselling strategies to enhance revenue through additional services such as auto estimating, service writing, and vehicle sales support
Ensure accurate cash handling, invoicing, and record-keeping for all transactions
Maintain compliance with safety protocols and dealership policies while fostering a positive work environment
Build strong relationships with customers by providing transparent communication and exceptional customer service throughout the repair process

Requirements

Proven dealership experience with a solid background in auto service management
Extensive knowledge of automotive diagnostics, mechanical repairs, and automotive service procedures
Hands-on mechanic experience or familiarity with various repair specialties including transmissions, air brakes, alignment, suspension systems, tire service, shocks & struts, brake repair, diesel engines, and auto body work
Strong leadership skills with the ability to manage a diverse team of technicians and service advisors
Excellent customer service skills combined with effective sales techniques such as upselling and auto estimating
Ability to handle cash transactions accurately and maintain detailed records
Familiarity with service writing software and automotive repair documentation processes
Valid driver’s license with a clean driving record; ASE certification is a plus but not required

Join us to lead a vibrant team dedicated to delivering top-tier automotive care! We value energetic professionals who are eager to grow their careers while providing outstanding service that keeps our customers coming back. If you’re ready to take your automotive management expertise to the next level in a rewarding environment filled with opportunity—apply today!

Pay: $50,000.00 - $90,000.00 per year

Benefits: