Automotive Service Manager

Barry's Chevrolet • Full-time • West Union, OH, US • $90.13k - $149.14k / year • 3m ago

Job Overview
Barry’s Chevrolet is seeking a dedicated and high-energy Automotive Service Manager to oversee our rapidly growing service department operations. The ideal candidate will possess strong leadership skills, a keen sense of teamwork, and a comprehensive understanding of automotive service and repair processes. This role is crucial in ensuring customer satisfaction, managing service staff, and maintaining high-quality standards in automotive repairs.

Responsibilities

Lead daily operations of the service department, ensuring efficient workflow and high-quality repairs.
Manage and train service technicians on best practices of multipoint vehicle inspections, automotive repair, and customer service.
Oversee service writing, to include creating detailed repair orders and estimates for customers.
Build and maintain relationships with suppliers, vendors, and General Motors.
Ensure compliance with safety standards and regulations within the workshop environment.
Handle customer transactions accurately and maintain financial records related to service operations.
Address customer inquiries and complaints professionally, ensuring a positive customer experience.
Conduct regular performance evaluations for team members, providing feedback and support for professional development.
Stay updated on industry trends, new technologies, and dealership practices to enhance service offerings.

Experience
Candidates should have a strong background in automotive service management or related fields, with the following skills preferred:

Proficient knowledge of automotive service and repair techniques, including shocks struts, suspension systems, and diesel engine repair.
Familiarity with dealership operations and customer relationship management is advantageous.
Solid mechanical knowledge to effectively troubleshoot issues and guide technicians.
Excellent communication skills to interact effectively with customers and team members alike.
General Motors experience is preferred but not required.

Join the Barry McFarland Automotive Group as an Automotive Service Manager where your expertise will drive success! This role offers an exciting opportunity to lead a passionate team dedicated to automotive excellence, while delivering outstanding service experiences.

Pay: $90,126.00 - $149,138.00 per year

Benefits:

401(k)
Employee discount
Health insurance
Paid time off

Work Location: In person

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