READ THIS FIRST
This is not a traditional “customer service” advisor role.
If you’re looking for:
- Hourly pay or a guaranteed base
- A slow pace or low-pressure environment
- Time to “think it over” with customers
Do not apply.
If you move fast, communicate clearly, and want your pay tied directly to results and customer outcomes, keep reading.
About the Shop
We are a fast-moving independent auto repair shop that wins on speed, clarity, and trust.
Vehicles are inspected immediately. Customers are kept informed. Work is approved and completed without unnecessary delays.
Customers are happiest when:
- They aren’t left waiting
- They understand what’s unsafe
- They feel guided, not sold
That’s the environment you’ll work in.
Who This Role Is For
You are someone who:
- Acts with urgency while keeping customers confident and informed
- Leads customers to clear decisions they feel good about
- Protects Gross Profit without compromising trust
- Follows systems that reduce confusion and anxiety
- Takes ownership of outcomes — both financial and relational
You believe happy customers and strong GP are connected, not competing.
Who This Role Is NOT For
- Advisors who confuse friendliness with effectiveness
- Anyone uncomfortable discussing money or safety
- People who avoid follow-up or accountability
- Anyone who lets customers sit idle or uninformed
Compensation
- 100% Gross Profit–based pay
- No hourly, no salary, no guarantees
- Higher production = higher pay
This pay structure rewards urgency, follow-up, and customer trust, not pressure or clock-watching.
Benefits
- No weekends — Monday through Friday only
- We pay 50% of employee health insurance
- 100% company-paid life insurance policy
- Vision insurance
- Dental insurance
- Paid time off
- Family-owned, award-winning shop with a strong reputation
- Multiple Locations - Work where it fits you best
What You Will Be Responsible For
- Answering inbound calls with a YES mindset (same-day or next available appointment)
- Scheduling vehicles for immediate inspection
- Keeping customers informed throughout the visit
- Following up on declined work next business day
- Driving schedule flow so customers aren’t waiting unnecessarily
How Success Is Measured
- Same-day inspection rate
- Hours sold per day/week
- Gross Profit produced
- Follow-up completion
- Customer experience metrics (feedback, retention)
Happy customers are measured, not assumed.
Experience
Auto repair experience preferred, but urgency, clarity, and accountability matter more than years in the seat.
How to Apply
Apply through Indeed or contact Tanner directly at 918-314-2028.
Qualified applicants will be contacted quickly.
Final Filter
If you believe great customer experiences come from clarity, speed, and leadership, you’ll fit here.
If you believe happiness comes from slowing everything down, this is not your shop.
Job Type: Full-time
Pay: $55,000.00 - $95,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Work Location: In person
