Service Advisor

Subaru of Hayward • Full-time • Hayward, CA 94544 • 2w ago

At Subaru of Hayward, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our dealership is committed to your success and invested in your future.

Job Description

The Service Advisor is responsible for scheduling service work in the service department, being the liaison between the client and the technicians, and for selling any additional needed service to our clients.

Duties And Responsibilities

Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible.
Greets clients in a timely, friendly manner.
Provides a complete and accurate written cost estimate for labor and parts.
Establishes a completion time with the client, and makes sure it is met
Checks on progress of repair throughout the day. Contacts clients regarding any changes in the estimate or promise time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
Advise clients on the care of their vehicles and the value of maintaining their vehicles in accordance with manufacturers’ specifications.
Follows all company safety policies and procedures.

Qualifications

High school diploma or the equivalent.
General knowledge of vehicle mechanical operations preferred, not necessary.
Sales experience preferred.
Professional personal appearance.
Excellent oral and written communication skills.
Excellent organizational skills
All applicants must be authorized to work in the USA
All applicants must perform duties and responsibilities in a safe manner
All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, drug test, and valid driver license

*Willing to train

*Valid Driver License Required

*Full time position

We offer:

*Career Growth opportunities

*Employee engagement events

*Competitive pay

*Medical, Dental, Vision Benefits

*Life Insurance

*401K

*Paid Holidays

Subaru of Hayward provided the following inclusive hiring information: