Service Advisor

Hill Nissan • Winter Haven, Florida, United States • 3w ago

SUMMARY

Hill Nissan is looking for experienced Service Advisors to join our Service Team. Service Advisors/Automotive Service Consultants interpret customers needs for the mechanics. Start your career with Nissan today !

What we offer:

Medical, Dental and Vision Insurance

Life Insurance

Accidental Insurance

401K Retirement Plan

Gym Membership

Employee purchase program

Responsibilities

Greets customers promptly
Obtains customer and vehicle information
Clearly reports all vehicle symptoms as described by the customer
Determines and recommends needed maintenance base on age, mileage, and vehicle history
Prepares complete and accurate estimate of cost for labor and parts
Establishes follow-up time
Monitors the progress of each vehicle throughout the day, updating customers frequently
Verifies that final invoice reconciles with work performed on the repair order
Explains all completed work and charges to customers
Schedule service appointments
Test drive vehicles with customers to identify concerns
Communicate with customer when additional service work is recommended
Follow up with customers 24 Hrs. after service visit

Qualifications