Are you a proven Automotive Service Manager or Senior Service Advisor at another dealership but feeling capped, undervalued, or stuck in a culture that doesn’t match your drive? Parks Buick GMC Greenville is growing fast, and we’re looking for a topâ€'tier leader ready to take the next step in a dealership that actually supports its people.
If you’re ready for a fresh start with a team that values integrity, teamwork, and customer satisfaction — this is your opportunity.
Lead a high-performance service department at a premier GM dealership in one of the Southeast's fastest-growing markets, Greenville SC. This opportunity is designed for elite Service Managers who are performance-driven and customer-obsessed.
Let’s Talk — Confidentially
If you’re currently at another dealership and exploring a better fit, we’re open to confidential conversations.
Why You’ll Love This Role:
At Parks Buick GMC, we don’t just service vehicles — we build relationships. Our customers trust us because we deliver on the Parks Promise: honesty, transparency, and service that goes above and beyond. As our Service Manager, you’ll be the driving force behind that promise every day.
Compensation & Performance:
-
Top-of market compensation structure - build to reward high performers
-
Aggressive bonus plan ties to profitability, customer pay, and CSI performance
True earning potential aligned with top-tier performance
- - not capped, and not constrained
Benefits:
-
PTO available from Day 1 - no waiting period
-
Comprehensive benefits package including:
-
Medical, dental, vision
-
401(k) with company participation
-
Paid holidays
-
Work-life balance supported at the leadership level (not just promises) NO WEEKENDS
-
Backed by a large, well-capitalized automotive group with long-term growth strategy
-
Stability, resources, and operational support that allow you to focus on performance
-
Clear path for advancement within the organization
What You’ll Be Doing:
-
Leading a powerhouse team of advisors and technicians
-
Lead a team that understands fixed ops and supports operational excellence
-
Creating a service experience that keeps customers coming back
-
Owning department performance — productivity, profitability, CSI
-
Streamlining workflow, dispatching, and shop efficiency
-
Coaching your team to hit goals and exceed expectations
-
Managing warranty processes, repair orders, and quality control
-
Jumping in to resolve customer concerns with confidence and care
What You’ll Bring to the Table:
CSI Focused:
-
Strong emphasis on Customer Satisfaction Index (CSI) as a core KPI
-
System and processes in place to drive repeat business and long-term retention
-
Looking for a leader who can elevate both the customer experience and shop performance simultaneously
Ideal Candidate:
-
Proven track record of running a high-volume GM (or domestic) service department
-
Strong grasp of fixed ops metrics
-
Ability to lead, develop, and retain top technician talent
Requirements:
-
Please upload your resume. Completing the online assessment will grant you priority consideration!
-
Must be authorized to work in the U.S. without sponsorship and be a current resident.
-
Pre-employment background checks are required, including MVR, and drug screening.
We are an Equal Opportunity Employer.
All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.
