Automotive Service manager

National Automotive Training Academy • Full-time • Baton Rouge, Louisiana, United States • $85k - $165k / year • 1m ago

Automotive Service Manager
Matt Bowers CDJR Baton Rouge, Louisiana

Matt Bowers CDJR is looking for a strong, aggressive, results-driven Service Manager to lead our service department to the next level.

This is not a sit-back-and-manage role. We are looking for a leader who drives productivity, maximizes technician efficiency, controls expenses, builds culture, and pushes performance every single day.

If you know how to run a profitable fixed ops department and hold a team accountable, we want to talk to you.

What You'll Be Responsible For:

Driving technician productivity and selling 100%+ of available shop hours
Forecasting and achieving monthly and annual service goals
Managing gross profit, effective labor rate, and expense controls
Hiring, training, motivating, and retaining top-level technicians and advisors
Monitoring daily productivity reports and payroll accuracy
Ensuring warranty compliance and manufacturer standards are met
Reducing comebacks and improving repair quality
Implementing marketing strategies to grow customer-pay business
Maintaining strong CSI and customer retention programs
Holding weekly performance meetings with the service team
Managing parts coordination and shop workflow
Maintaining OSHA, environmental, and regulatory compliance
Creating a culture of accountability, urgency, and teamwork

What We're Looking For:

Proven experience as an Automotive Service Manager or Fixed Ops Leader
Strong understanding of CDJR warranty and policy procedures preferred
Track record of increasing ELR, technician productivity, and gross
Ability to lead high-volume operations
Strong leadership and communication skills
ASE certifications preferred
Valid driver's license

We are looking for someone who can take control of the department, build a winning team, and drive measurable results.

Why Matt Bowers CDJR?

Great pay plan with high earning potential
Performance-based bonus structure
Full benefits package
401(k)
Health, dental, vision
Strong ownership and support
High-volume store with growth opportunity
Competitive, performance-driven culture

If you're ready to lead, grow, and dominate the service department in Baton Rouge, this is your opportunity.

Apply today for a confidential interview.