Platform Service And Parts Manager

Confidential • Full-time • Fort Pierce, Florida, United States • 1m ago

Automotive Platform Service And Parts Manager - 10 Dealerships In Florida

We are a group of 10 Dealerships looking for its next Service & Parts Manager to oversee the Service & Parts Departments at multiple dealerships. This Auto Group is growing its foot step all over Florida and wants to find its next Parts Leader to help with the growth.

BENEFITS:

Health Insurance
Dental Insurance
Vision Insurance
Paid vacation for full time employees
Employee discounts
Drug Free Work Environment
State Of The Art Workplace
Small Family Feel

RESPONSIBILITIES

Oversee Service Managers at multiple locations and fill in if needed
Ensure all financial transactions are recorded and properly handled
Help Customers with service recommendations and explain what parts will be needed for each job
Keep the customers up to date with all of the information regarding that job. The customer should have it explained in a way they fully understand.
Keep the customer happy with the work being performed and keeping the customer informed and updated throughout the service of their vehicle
Keep up to date with the manufacturer news and updates
Keep up to date with industry practices
Work with the groups marketing team to help drive traffic into the Parts Departments.
Work on keeping all service and parts departments with a high rating on any customer review sections ( ex. Google Reviews, Auto trader Reviews )
Hire, Train and Develop Staff into the top of the line automotive service and parts staff
Create goals for the departments and assist the dealerships to achieve the set out goals.
Ensure all staff has completed any relevant training and have certifications
Handle customer complaints being made at any of the dealerships
Create Budgets and keep track of expenses
Analyze prices on all products to ensure items are market at proper prices and competitive within the area.
Create Reports as needed by the corporate office and assist in any special projects

REQUIREMENTS