Luxury Automotive Service Advisors

Confidential Employer • Full-time • Charlotte, North Carolina, United States • $80k - $150k / year • 1m ago

Luxury Automotive Service Advisor

$80,000 - $150,000+ a Year
High-traffic, State-of-the-art Facility

Previous Service Advisor Experience in a Dealership or Shop, OR Relevant Experience in Auto Sales or Technician Roles Preferred.

A busy, well-established luxury dealership in the Charlotte market is seeking a professional, customer-focused Automotive Service Advisor to join our growing team. If you’re experienced, efficient, and skilled at building lasting relationships, this is the type of environment where your expertise will be valued and rewarded.

We have a high-traffic shop with a strong customer base, consistent repair orders, and leadership that recognizes and rewards your contributions.

Have experience in automotive sales or as a technician? This could be your next smart career move. Experience in motorcycle, RV, or marine dealership sales or service is also welcome! We’re open to training motivated candidates who understand dealership operations and want to grow into a service-driven role.

Key Responsibilities:

Greet service customers and walk them through the repair process
Write accurate repair orders and provide clear estimates
Coordinate with technicians to ensure timely completion of work
Keep customers informed and build long-term trust
Maintain strong CSI through professional, honest communication
Work efficiently in a team-focused environment

Qualifications/Requirements:

Previous Service Advisor experience preferred (automotive, RV, Powersports, or Marine)
OR relevant experience in automotive sales or technician roles and a strong desire to transition
Luxury / high-line experience
Strong people skills - you know how to build rapport and keep customers coming back
Organized, detail-oriented, and great under pressure
Familiar with DMS platforms (CDK, Reynolds, DealerTrack, etc.)
Valid driver’s license and a clean driving record
Someone who wants to stay long-term and be part of a stable, respected team

Benefits:

$80,000 - $150,000+ a year
Medical, Dental, Vision, and Life Insurance
Short and Long-term Disability Insurance
401(k) Plan with Company Match
Paid time off
Employee discounts
Advancement within the group

We are an Equal Opportunity Employer.
All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.