Quick Lane Service Advisor
Richard Bazzy's Shults Ford South – West Mifflin, PA
Full‑Time | Career Growth Opportunity | Path to Management
Richard Bazzy's Shults Ford South, the #1 Ford Dealer in Pennsylvania, is seeking a motivated and customer‑focused Quick Lane Service Advisor to join our growing team. This is an excellent opportunity for individuals looking to grow into a leadership or management role within a high‑volume, fast‑paced service department.
If you enjoy helping customers, thrive in a team environment, and are looking for long‑term career growth, we want to hear from you.
Why Join Shults Ford South?
- Career advancement opportunities — Path to Management
- 401(k) with company participation
- Paid training and career development
- Medical, Vision, and Dental Insurance
- Vehicle Purchase & Employee Discount Plans
- Life Insurance
- Paid Time Off
- Birthday Off — Paid
- Community involvement and team events
- State‑of‑the‑art facility
- High‑volume, busy service department
- Supportive team environment
Responsibilities
- Greet customers promptly and provide courteous, professional service
- Ensure customers receive timely and effective service throughout their visit
- Prioritize required services and provide repair/service options when requested
- Keep customers informed on completion times, service costs, and any changes
- Provide accurate estimates for recommended services and repairs
- Maintain a positive customer experience from check‑in through vehicle pickup
- Answer incoming phone calls promptly and professionally
- Assist customers with questions regarding vehicle maintenance, warranties, and repairs
- Interview customers to obtain information regarding vehicle concerns
- Work with technicians to ensure efficient workflow and productivity
- Ensure daily technician time is fully scheduled and sold
- Maintain Service Experience Index (CSI) scores at or above company standards
- Utilize company scheduling system to support appointment coordinators
- Build strong relationships with customers and team members
- Support dealership goals and assist with additional assignments as needed
Qualifications
- Previous experience with Quick Lube, Pep Boys, Jiffy Lube, Valvoline, or dealership service department preferred but not required
- Customer service or sales experience preferred
- Strong communication and interpersonal skills
- Excellent time management and organizational skills
- Professional and well‑groomed appearance
- Team‑oriented and self‑motivated
- Ability to multitask in a fast‑paced environment
- Strong customer satisfaction focus
- Ability to work with minimal supervision
- Leadership potential and desire for career growth
- Valid driver's license with clean driving record
Ideal Candidate
This role is perfect for candidates with experience as:
- Quick Lube Advisor
- Service Advisor Assistant
- Automotive Customer Service Representative
- Jiffy Lube / Pep Boys / Valvoline Team Member
- Service Lane Advisor
- Automotive Sales or Customer Service Professional
About Richard Bazzy's Shults Ford South
Richard Bazzy's Shults Ford South is committed to providing exceptional customer service and creating long‑term career opportunities for our employees. As the #1 Ford Dealer in Pennsylvania, we offer a fast‑paced environment, modern facilities, and a supportive leadership team dedicated to your success.
Apply Today
If you're ready to take the next step in your automotive career and grow with a leading dealership, apply today to join the Shults Ford South team.
Shults Ford South is an Equal Opportunity Employer
We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind without regard to race, color, religion
Job Type: Full-time
Pay: $35,000.00 - $45,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
License/Certification:
- Driver's License (Preferred)
Work Location: In person
