Automotive Dealership General Manager (Ford)

Parrish Ford • Full-time • Goochland, Virginia, United States • $150k / year • 1m ago

Are you a motivated and experienced automotive professional looking for an exciting leadership opportunity? Parrish Ford, a family-owned dealership established in 1939 located only 20 minutes outside of Richmond, VA, is seeking a dedicated General Manager to oversee daily operations, drive sales, and ensure top-notch customer service. With family-friendly hours, a close-knit team, and a strong reputation in the community, we need someone who can lead with integrity, improve efficiency, and help grow our business. If you have a desire for a better work-life balance, a passion for the auto industry, and the skills to manage all aspects of a dealership, we’d love to hear from you!

Essential Duties

Focuses on driving performance and fostering a positive, energetic work environment through a high level of involvement in daily operations.
Consistently mentors and develops managers and employees.
Sets clear expectations, monitors performance, and ensures all team members are accountable for achieving results.
Creates, communicates, and implements policies and process improvements that are value adds for customer and employee experiences.
Maintains outstanding CSI scores by delivering exceptional customer service and proactively addressing concerns.
Focuses on any escalated customer or employee complaints that department managers are unable to rectify and takes the necessary steps to resolve these complaints.
Works diligently with the sales and finance team to improve new and used sales volume and overall gross.
Regularly supports the sales desk and assists in closing deals to generate revenue and customer satisfaction.
Helps develop and implements cost-effective marketing and merchandising strategies to attract and retain customers.
Measures results of all marketing efforts.
Makes independent judgments regarding critical business decisions.
Develops and maintains a rapport with customers and the local community.
Responsible for hiring all management positions, completing performance evaluations regularly, and developing short and long-term goals for each department.
Stays up-to-date on industry trends and competition to identify growth opportunities.
Maintains full compliance with federal, state, and local regulations affecting new and used vehicle sales.

Requirements

10+ years of automotive dealership management experience (Ford experience a plus)
Highly professional and dependable
Strong attention to detail
Valid driver’s license with a clean driving record
Must have or obtain a Virginia Automotive Sales License
Must successfully pass a criminal background check and drug screening

Compensation