Looking for a Service Manager for our Small Town Auto Shop

Hometown Motors Auto Repair Pearl City • Full-time • Pearl City, Illinois, United States • $65k - $75k / year • 4m ago

Service Manager – Full Time

Hometown Motors – Pearl City, IL

Hometown Motors is looking for a reliable, people-first Service Manager to join our Pearl City team. If you’re experienced in the automotive world and love working with customers, mechanics, and local folks alike, you’d be a great fit.

We’re a small-town, locally owned shop with a reputation for honest work and strong community values. We’re growing and looking for someone who can help lead our front-end operations with professionalism, personality, and pride in what we do.

What You’ll Do:

Greet customers, understand their needs, and communicate clearly with our technicians
Create service estimates and explain repairs in a straightforward way
Manage the daily workflow between customers and techs
Monitor parts ordering and scheduling
Keep the shop organized and running efficiently
Take ownership of the customer experience from drop-off to pick-up to rescheduling.

What We’re Looking For:

Automotive service experience (especially in customer-facing roles)
Strong communication and organizational skills
Leadership ability – even if you haven’t had the title yet
Solid understanding of vehicle maintenance and repairs
Sales experience is a plus
Someone who’s dependable, motivated, and takes pride in their work

What We Offer:

Competitive pay: $50,000–$75,000 annually, depending on results
Hybrid commission-based structure – strong reward for great results
Paid time off
Monday–Friday schedule (no weekends!)
Opportunity to grow with a company that values its team

What skills do you need?

Regularly using Google Docs, Sheets and Gmail
Comfortable with using Tekmetric Shop Management Software
Competent with CRM software and the follow up customer relationship processes
Great communication skills
A quick learner
Ability to manage multiple tasks
Great at connecting with people

If you’re ready for a role where you can put your skills to work, make a difference in your local community, and grow with a business that treats you like family — we’d love to meet you.

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits: