BDC Manager

BMW of Long Island City • Full-time • Long Island City, New York State, United States • $120k / year • 1w ago

Our brand-new state-of-the-art dealership in Long Island city, NY is currently seeking to add an experienced BDC Manager to join our sales department! As part of our management team, you will be directly responsible for all aspects of the BDC/Internet sales department. Our BDC/ Internet Sales Managers maintain and develop a highly motivated and productive sales team, while ensuring best in class customer satisfaction.

Total compensation range for this position is $120,000 - $140,000 Annually

Responsibilities:

Train BDC representatives on how to answer internet leads and the importance of response time.
Leading a team of 10+ BDC Representatives.
Achieving monthly sales/appointment goals
Gathering necessary documents requested by lender.
Must be able to understand CRM as well as other customer relations software.
Closing customer on payment and term over phone and email.
Monitor all incoming internet traffic and prepare reports with data on a weekly basis.
Handle multiple stores incoming internet leads.
Monitor different internet sources.
Be able to analyze internet lead and proper access how to prepare first response.
Monitor that proper follow up is being made in the system.
Teach BDC representatives of new and preowned internet workflows in the system.

Qualifications:

Previous Automotive Management experience
Professional appearance
Must be enthusiastic and driven to succeed
BMW or luxury-brand experience strongly preferred.
Exceptional verbal and written communication skills.
Strong organizational skills with the ability to manage multiple customers and priorities.
Confident in upselling services while maintaining a customer-first approach.
Ability to explain technical information clearly to non-technical customers.
Proficient with CDK (must)
Valid Driver’s License Required

Benefits:

Medical/Dental/Vision/Life Insurance
Paid Holidays
Vacation and Sick Time
401(k)
Career Advancement Opportunity
Free tuition through Strayer University

We are committed to supporting our employees' career growth. That’s why we offer the Degrees@Work program at our dealership. As an employee, you can earn your degree or take classes to learn skills from Strayer University at no cost to you. Strayer offers associate, bachelor’s and master’s degree programs that can help take your career to the next level.

About Us

We are a leading automotive dealership group in the Metropolitan New York region, representing 11 brands across 11 locations, including Chrysler, Jeep, Dodge, Ram, Kia, Volkswagen, Ford, Buick, GMC, Fiat, and Chevrolet. We also operate a used-car dealership and two collision centers.

If you are looking to join a progressive organization that values professional growth and long-term success, BMW of Long Island City is the place for you.

Pay: From $120,000.00 per year

Work Location: In person

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