Auto Parts Store General Manager – Bilingual Spanish Required

Washington Auto Parts • Full-time • East Orange, NJ, US • $75k - $95k / year • 12m ago

Job Overview

Washington Auto Parts is hiring an experienced Auto Parts Store General Manager to help lead a busy aftermarket and OEM auto parts operation.

This is not an entry-level position and it is not a training job. We are looking for someone who already has real auto parts knowledge, can sell over the phone and at the counter, can work quickly on a computer, and can help run the store day to day.

The right candidate must be fluent in English and Spanish. A large percentage of our customers speak Spanish, and part of the interview will be conducted in Spanish.

You must also have real automotive knowledge. Interviews will include questions about parts, fluids, fitment, vehicle systems, returns, and common customer situations. If you do not have actual auto parts experience, this will become clear quickly.

We run a fast-moving, high-volume operation. The right person is sharp, organized, computer-literate, dependable, and able to lead people while also selling and solving problems.

Compensation

$75,000–$90,000+ per year potential

Compensation includes:

Guaranteed base salary: $60,000–$72,000 per year, depending on experience
Performance-based commission: based on net sales and store performance
Strong performers can earn additional weekly commission when sales targets are met
Payroll is paid weekly
Final commission structure will be discussed during the interview and finalized after the ramp-up period

This is a serious earning opportunity for someone who can actually sell parts, manage people, and keep a busy store operating correctly.

Schedule

Monday–Friday: 8:00 AM–6:00 PM
Saturday: 8:00 AM–4:00 PM
Full-time position
Overtime and schedule details will be discussed during the interview

What We Are Looking For

We need someone who can:

Sell aftermarket and OEM auto parts accurately and quickly
Handle a high-volume phone and counter sales environment
Speak fluent Spanish and English
Use computers quickly and efficiently
Manage employees and hold people accountable
Help coordinate dispatch, deliveries, returns, billing, and store flow
Stay calm under pressure
Solve problems without creating drama
Protect the company from mistakes, unnecessary returns, poor dispatching, and bad habits

This job requires speed, accuracy, leadership, and real parts knowledge.

Required Qualifications

You must have:

Real auto parts sales experience
Strong automotive knowledge
Fluent English and Spanish
Fast computer skills
Strong phone skills
Ability to work in a high-volume environment
Strong attendance and reliability
Ability to manage employees and enforce standards
Ability to handle pressure without losing focus

Preferred experience:

Aftermarket auto parts store experience
Wholesale auto parts experience
OEM parts experience
PartsWatch, Epicor, WHI, Nexpart, PartsTech, or similar catalog system experience
Dispatch or delivery coordination experience
Returns, credits, billing, and inventory control experience
Prior management or assistant manager experience

Core ResponsibilitiesSales and Counter Operations

Answer phones and handle walk-in customers
Look up parts accurately by year, make, model, VIN, engine, and fitment details
Price, quote, negotiate, and process orders
Source parts quickly from vendors
Maintain strong response time and fill rate
Help keep the counter and showroom organized and sales-ready
Handle customer issues professionally and quickly

Store Management

Help run the store day to day
Train, coach, and hold employees accountable
Enforce company standards and procedures
Assist with opening and closing procedures
Keep the facility clean, safe, and organized
Coordinate maintenance and repairs when needed
Make sure the store operates efficiently, not casually

Returns and Inventory Control

Sort and review returns
Authorize credits properly
Reduce unnecessary returns and mistakes
Keep vendor returns moving
Help control shrink, credits, and inventory accuracy

Shipping, Receiving, and Dispatch

Oversee incoming and outgoing parts
Verify order accuracy
Work with dispatch to prioritize deliveries
Make sure tickets are accurate and closed properly
Help prevent missed parts, wrong parts, and delayed deliveries

Performance and Accountability

You will be expected to help improve:

Sales
Gross margin
Fill rate
Speed to quote
Dispatch accuracy
Return turnaround
Customer retention
Employee productivity
Store organization

Clear performance targets will be discussed during the interview and ramp-up period.

Benefits and Workplace

We offer:

Weekly payroll
Paid sick leave according to New Jersey requirements
Paid time off based on tenure
Paid major holidays after 3 months
W-2 employment
Workers’ compensation coverage
No off-the-clock work
Updated facility with modern HVAC
Clean bathrooms
Coffee, water, and tea available
Serious, respectful, safety-first workplace

We are a small, efficient company that competes with larger companies through speed, knowledge, discipline, and strong customer relationships.

Important Before Applying

Please apply only if you have real auto parts experience.

This position is not for someone with only general retail, warehouse, restaurant, or unrelated management experience. We need someone who understands parts, customers, phones, computers, pressure, and daily store operations.

Applicants should be prepared to discuss real auto parts situations during the interview.

Job Type: Full-time

Pay: $75,000.00 - $95,000.00 per year

Benefits: