Service Advisor

Midway Power Equipment • Full-time • Big Cabin, Oklahoma, United States • $30k - $40k / year • 1m ago

```Job Summary:```
We are seeking a highly motivated and experienced Service Advisor to join our team. As a Service Advisor, you will be the primary point of contact for customers who need repairs or maintenance. Your exceptional customer service skills and automotive knowledge will ensure that our customers receive the highest level of service and satisfaction.

```Responsibilities:```
- Greet customers and listen to their concerns or requests
- Provide accurate estimates for repairs or maintenance services
- Schedule appointments and communicate with customers regarding the status of their vehicles
- Coordinate with technicians to ensure timely completion of repairs
- Explain repair recommendations to customers in a clear and understandable manner
- Upsell additional services or products as appropriate
- Process payments and maintain accurate records of transactions
- Resolve customer complaints or issues in a professional and timely manner

```Experience:```
To be successful in this role, you should have the following experience:
- Previous experience in automotive/powersports sales or service writing
- Excellent customer service skills with the ability to build rapport with customers
- Experience working in a dealership environment is preferred
- Ability to align customer needs with appropriate services

If you are a self-motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Join our team and take your career in the automotive industry to the next level.

Please note that only qualified candidates will be contacted for an interview.

Job Type: Full-time

Pay: $30,000.00 - $40,000.00 per year

Benefits: