Picture this:
A customer walks in stressed, uncertain, and overwhelmed. Their car — one of the most important things they own — isn’t working. They don’t know what’s wrong, what it will cost, or who to trust.
Then they meet you.
Because of your confidence, your communication, and the way you genuinely care, everything changes. You don’t just sell a repair — you provide clarity. You guide them through a complicated decision and help them move forward with confidence.
That’s what we do.
We fix cars — but more importantly, we fix stress, build trust, and help people make smart decisions every single day.
What Makes This Role Different
This is not a churn-and-burn shop.
We don’t rush customers.
We don’t overload our advisors.
We don’t sacrifice quality for volume.
Our advisors handle 8–12 tickets per day at a high level, not 20+ rushed interactions.
You’ll be backed by:
- Multiple ASE Master Certified Technicians
- Advanced diagnostics and equipment
- A strong reputation for doing things right
When you make a recommendation, you can do it with confidence — you’re offering real solutions.
What It Takes to Win Here
This is a high-performance career, not just a job.
You’ll be in the shop Monday through Friday, 7:30am–5:30pm — but the people who succeed go further:
- Reviewing their calls and improving communication
- Refining how they present value
- Studying and applying new techniques consistently
**** Ongoing training is not optional here — it’s expected *****
Whether you’re new or experienced, you will be:
- Listening to calls
- Practicing and refining your approach
- Continuously improving your ability to serve and close
If you’re the type who wants to “clock in and clock out,” this is not the right fit.
If you want to grow, sharpen your skills, and become elite at what you do — you’ll thrive here.
You Might Be a Fit If:
- You have previous sales or service advisor experience
- You can close — but also know when to listen
- You believe sales is service, not pressure
- You’re competitive, driven, and coachable
- You take ownership of your own development
- You want to make $70K+ your first year (with no ceiling)
What Success Looks Like Here
- Strong close ratio (45%+)
- High ARO (we don’t chase small tickets)
- Clean workflow — not chaos
- Customers who trust you and come back
Why Join Us
We’re building something long-term. We are preparing to open a second store and intend on becoming a regional brand.
If you’re tired of being overloaded, rushed, or stuck in a broken environment — this is your opportunity to step into something better.
Apply today — we’re looking for the right person, not just the next person.
Job Type: Full-time
Pay: From $70,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Compensation Package:
Application Question(s):
- If you do not live in Moscow currently, when will you be moving here and why? or where do you live that you will be able to reliably commute to Moscow daily?
- What have you done in the last 6 months to improve your sales or communication skills?
- Tell me about a time you underperformed. What did you do about it?
- Explain a complex or expensive purchase you’ve helped someone make.
- This role requires ongoing training and self-improvement outside normal hours. How do you feel about that?
License/Certification:
- Driver's License (Required)
Work Location: In person
