Summary:
Welcome to 802 Subaru, one of Vermont’s largest and most respected dealerships! We are currently seeking a motivated Service Advisor to join our team. At 802 Subaru, we offer a relaxed and supportive work environment, job stability, and the opportunity to work alongside great teammates.
The Service Advisor plays a key role in maximizing Service Department performance while maintaining our high standards of quality and customer satisfaction. Depending on experience and performance, this position offers a competitive salary ranging from $75,000 to $100,000 per year.
Benefits:
- Medical (Single coverage paid 100% by the company)
- HRA (Our company pays over half of your medical deductible up front!)
- Dental (Single coverage paid 100% by the company)
- Vision
- Paid Time Off (3 weeks starting)
- Paid Training
- Employee Discounts
Responsibilities:
- Greets customer and obtains customer and vehicle information and mileage
- Determines general nature of repairs needed and writes a clear description of customer needs on the repair order
- Points out other noticed repairs or maintenance for which the customer has a need
- Provides customer with estimated repair costs and anticipated time of completion
- Sends repair order to be dispatched and maintains contact with technicians throughout the workday
- Calculates estimates on technician found repairs and notifies customer of these needs
- Notifies customer when repairs are completed
- At pick-up, reviews work performed and multi-point inspection results
- Answer phones, collect customer info and make appointments
- Other duties as assigned
Personal Characteristics:
- Outgoing and friendly personality
- Comfortable interacting and dealing with the public; Must have a professional appearance
- Comfortable handling multiple tasks and fulfilling several obligations at once
Education and Experience:
- Prior automotive experience preferred
- Ability to read and comprehend instructions and information
- Able to operate computer based systems
- Valid driver’s license and acceptable driving record
Drive your career to the next level with a team that cares about its employees and the community—become part of the 802 Car family!
Job Type: Full-time
Pay: $75,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Work Location: In person
