Automotive Parts and Service Director – RIVERSIDE, CA
A well-established Automotive Dealership in the Inland Empire is seeking an exceptional Parts and Service Director to oversee our high-performing, multi-lane service operation. This is a rare opportunity to run a Large High Line service operations in Riverside, CA, supported by a strong team, loyal customer base, and systems built for continued growth.
With an earning potential of $240,000–$350,000+ annually, this position is ideal for a proven Service Director professional who thrives in a fast-paced dealership environment and is comfortable with being hands on and lead from the front end. We have modern technology and systems. This person must have experience of managing a large team while driving performance, efficiency, and outstanding customer satisfaction.
Why This Opportunity Is Different
- Highly established automotive group.
- Large service team and high daily RO count.
- Strong fixed operations infrastructure.
- Leadership focused on growth and performance.
- $20K–$30K+ monthly earning potential.
We are a highly driven, competitive dealership seeking a leader to elevate our service department to the next level.
What You’ll Do
As the Service Director, you will oversee all aspects of dealership service operations and lead a high-performing service team. Responsibilities include:
- Oversee Parts and Service department sales and growth.
- Drive CP Sales
- Drive Tire Sales and alignments.
- 100% E-Menu sales compliance.
- Hire, train, develop, and motivate the service department staff.
- Lead and manage a large team of technicians, advisors, and support staff.
- Forecast department goals and ensure performance targets are achieved.
- Develop and manage service department budgets.
- Drive customer satisfaction (CSI) and profitability.
- Monitor technician productivity and service advisor performance.
- Ensure proper repair techniques and manufacturer standards are followed.
- Maintain compliance with OSHA, hazardous waste, and regulatory standards.
- Maintain safe and operational shop equipment.
- Implement training programs to improve service department performance.
- Resolve customer concerns and maintain strong customer relationships.
- Continuously improve service processes, efficiency, and performance.
Requirements
- 5+ years of Automotive Service Director/Management experience a MUST!
- High Line experience is preferred.
- Experience managing 20+ employees preferred.
- Strong leadership and team development skills.
- Experience with dealership DMS systems and service reporting tools.
- High-energy personality with a strong work ethic.
- Excellent customer satisfaction skills.
- Valid driver’s license and clean driving record.
If you are a proven Parts and Service Director ready to lead at the highest level and make a meaningful impact, we want to hear from you.
Confidential inquiries from currently employed Service Directors are encouraged and will be handled with the utmost discretion. We are an Equal Opportunity Employer and comply with all federal, state, and California employment laws.
Pay: $240,000.00 - $350,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Retirement plan
- Vision insurance
Experience:
- Automotive Service Director: 5 years (Required)
- High Line Automotive Dealership: 1 year (Required)
License/Certification:
- California Driver's License with a Clean Record (Required)
Work Location: In person
