Dealership Parts Manager - Salem Ford

Key Auto Group • Salem, New Hampshire, United States • $57.17k - $87.72k / year • 2w ago

Key Auto Group believes that our people are the most important part of our team, and we focus on our team members first. Our success in each area of our business is only attainable by having a culture-oriented, well-trained team of professionals who are focused on exceeding customer expectations.

Find the place in our organization that you'd like to make a difference in, and grow with us. We always look to promote from within our ranks, and a number of our current managers began their careers with the Key Auto Group in entry-level positions.

Responsibilities

Oversee the parts sales process from start to finish
Communicate with staff and customers in a friendly and professional manner
Converse effectively/efficiently regarding customer parts status
Read and understand the parts catalog when looking up and speaking to specific parts
Answer phone calls, and provide price quotes and other information to customers
Review body shop estimates to verify the parts ordered are correct and that all pricing is in line with the estimate
Provide high-level service to both internal and external customers
Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
Notify the parts manager of out-of-stock parts or shop materials that need immediate attention
Locate out-of-stock parts from an outside source and submit an emergency order, if necessary
Make sure all internal requests for parts are billed on the service repair order
Receive payment from retail customers or obtains credit authorization
Other duties as assigned

Qualifications

High School Diploma or equivalent and prior auto parts sales experience (preferred)
Eager to improve in a dynamic work environment
Strong interpersonal and time management skills
Ability to read/interpret safety and maintenance documents
Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
Valid driver's license and clean driving record

Benefits