General Sales Manager-Toyota Dealership

Auto Industry Careers • Full-time • Providence, Rhode Island, United States • $150k - $175k / year • 2m ago

General Sales Manager — Toyota Dealership · Southern New England

We're a high-volume Toyota dealership seeking an experienced General Sales Manager to lead our variable operations, drive gross profit, and develop the next generation of sales leadership. This is a high-impact role for a proven dealership operator who can desk deals, build culture, and hit Toyota's objectives consistently.

What You'll Own

Daily desk management — every deal structured for gross retention, lender mix, and F&I handoff
Monthly Toyota objective achievement on new car volume; ownership of stair-step incentive performance
New and pre-owned inventory strategy — days supply, turn rate, aging discipline, acquisition mix
Sales team development — hiring, training, accountability cadence, and management bench-building
F&I performance partnership — PVR, product penetration, compliance discipline, lender relationships
CRM utilization — including lead response standards, follow-up cadence, and BDC coordination
Toyota OEM relationship management — DSPM communication, regional reporting, certification compliance
Customer experience standards that protect Toyota CSI scores and drive repeat and referral business
Daily/weekly KPI reporting to ownership

What You Bring

5+ years in dealership management, including time as a Sales Manager, Desk Manager, or GSM
Demonstrated track record of hitting OEM objective and managing front-end gross in a volume environment
Toyota or major-import (Honda, Hyundai, Subaru, Mazda) experience strongly preferred
Working knowledge of F&I product penetration, PVR management, and compliance standards
Comfort with current dealership tech stack: CRM, desking tools, vAuto or equivalent inventory systems
The leadership style to recruit, train, and retain a 10-15+ person sales team in a competitive market
A reputation for integrity, transparency, and accountability — non-negotiables for our culture

What We Offer