Job Summary
We are seeking an energetic and detail-oriented Automotive Assistant Service Manager to join our dynamic team. In this pivotal role, you will support the Service Manager in overseeing daily service operations, ensuring exceptional customer satisfaction, and maintaining high standards of automotive repair and maintenance. Your expertise will help streamline service processes, motivate technicians, and promote a positive environment focused on quality and efficiency. This position offers a fantastic opportunity to grow your career within a fast-paced automotive dealership setting while delivering top-tier service to our valued customers.
Duties
- Assist the Service Manager in coordinating daily service department activities, including scheduling appointments and managing workflow.
- Supervise and support service technicians, ensuring adherence to safety protocols and quality standards.
- Engage with customers to understand their vehicle needs, provide clear explanations of repairs, and promote additional services through upselling techniques.
- Oversee vehicle diagnostics, repairs, and maintenance procedures such as oil changes, brake repairs, transmission work, tire services, suspension, alignment, shocks & struts, air brake systems, diesel engine repairs, and auto body repairs.
- Manage service writing and auto estimating to accurately document repairs and generate invoices.
- Handle cash transactions efficiently while maintaining accurate records.
- Support the dealership’s sales efforts by promoting automotive products and services that meet customer needs.
Skills
- Proven dealership experience with a strong background in auto service management.
- Extensive knowledge of automotive diagnostics, mechanical systems, and repair procedures including transmissions, oil changes, brake systems, suspension components, tire services, diesel engines, shocks & struts, air brakes, and auto body repair.
- Skilled in upselling additional services and vehicle accessories to enhance customer satisfaction and dealership revenue.
- Excellent customer service skills with the ability to communicate technical information clearly and professionally.
- Experience with auto estimating software and service writing processes.
- Mechanical knowledge complemented by hands-on mechanic experience or service technician background.
- Ability to handle cash transactions accurately while maintaining detailed records.
- Familiarity with Automotive Service operations including vehicle sales processes is a plus. Join us if you’re passionate about automotive excellence! We value motivated professionals who thrive in a collaborative environment dedicated to delivering outstanding service experiences. Your expertise will contribute directly to our mission of keeping vehicles safe and customers satisfied—every day!
Pay: $42,000.00 - $55,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
