Automotive Service Advisor

PowerHouse Automotive Group • Albany, Georgia, United States • $25k - $100k / year • 2w ago

Description:

Powerhouse Automotive Group is seeking a motivated and customer-focused Service Advisor to join our growing dealership group in Central Georgia. This role is critical to delivering an exceptional guest experience by serving as the primary point of contact between our service department and our customers.

At Powerhouse, we put people first—our team members, guests, and communities—and we are looking for Service Advisors who share our commitment to trust, care, quality, and accountability.

What You’ll Do

Greet customers promptly and professionally and assess vehicle service needs
Clearly explain recommended maintenance and repairs, including timelines and costs
Create, manage, and close repair orders accurately and efficiently
Communicate updates to customers throughout the service process
Work closely with technicians and parts teams to ensure smooth workflow
Upsell maintenance and repair services ethically and transparently
Ensure a high level of customer satisfaction and CSI performance
Follow dealership processes, compliance standards, and manufacturer guidelines

Compensation & Benefits

Competitive pay plan based on experience and performance
Performance and production incentives
Medical, dental, and vision insurance
401(k) with company match
Paid time off and paid holidays
Employee discounts
Ongoing training and development opportunities

Why Powerhouse Automotive Group?

People-first culture focused on respect, teamwork, and growth
Strong leadership that supports service advisors and technicians
High car count and structured service operations
Opportunity for long-term career growth within a growing dealer group

If you’re a Service Advisor who takes pride in delivering great service, building trust with customers, and growing your career in a supportive environment, we want to hear from you.

Requirements:

Prior experience as a Service Advisor preferred (automotive dealership experience a plus)
Strong customer service and communication skills
Ability to multitask in a fast-paced environment
Basic understanding of automotive service and repair terminology
Strong organizational and computer skills (DMS experience preferred)
Professional appearance and positive attitude
Valid driver’s license