Team Service Advisor-
The Service Advisor reports to the Service Manager and is responsible for selling parts and service at a level that provides enough service work for each technician to produce 10 hours each and every day, while providing a Quality Experience for our customers.
Service Advisors Duties and Responsibilites:
*Greet customers
*Consulting with technicians about needed repairs and alternatives that can be offered in place of expensive repairs.
*Answering customer questions about service outcomes and consulting with technicians when necessary.
*Informing customers about potential cost savings and warranty protections.
*Assisting customer with deciding to fix their car through the dealership's shop or trading their vehicle.
*Overseeing and managing the service center's scheduling and workflow
*Informing customers of changes in service or when their vehicle is ready to be picked up.
Service Advisor Skills and Qualifications:
*Customer service skills
*Communication skills
*Comprehensive skills
* Engineering and mechanical expertise
*Math and writing skills
Job Type: Full-time
Pay: $36,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- Health insurance
- Paid time off
License/Certification:
- Driver's License (Preferred)
Work Location: In person
