Experienced Automotive Parts Manager

Napleton's Schaumburg Mazda • Full-time • Schaumburg, IL, US • $75k / year • 1w ago

Napleton’s Schaumburg Mazda is seeking a driven, experienced, and customer-focused Parts Manager to lead and elevate our Parts Department. If you thrive in a fast-paced automotive environment and enjoy leading a team while delivering exceptional service, we want to hear from you!

What You’ll Do

As our Parts Manager, you will play a critical role in ensuring the efficiency and success of our parts operations while delivering top-tier service to both internal teams and customers.

Key Responsibilities:

Oversee all aspects of parts inventory, including tracking incoming and outgoing parts
Lead, coach, and support a team of Parts Counter professionals
Source and locate parts promptly when items are not in stock
Ensure accurate billing and payment processing for all parts transactions
Collaborate closely with the Service Department to meet repair timelines and customer expectations
Handle returns, packaging, and shipment of parts to manufacturers, maintaining proper documentation
Utilize parts catalogs (electronic and print) to accurately identify correct parts for various vehicle makes, models, and years
Maintain organization and efficiency within the parts department to support overall dealership performance

What We’re Looking For

2+ years of experience in automotive parts (sales, counter, or management preferred)
Strong computer skills and comfort learning dealership systems
Experience with Tekion is a plus
Excellent organizational and problem-solving abilities
A team-oriented mindset with a commitment to exceptional customer service
Ability to multitask and thrive in a dynamic environment

Why Join Us?