Service Manager – High-Performance Automotive Operation (Confidential)
Location: Westside of the Metroplex
We are seeking a top-tier Service Manager to lead and scale our automotive service operation. This candidate will be a proven operator who understands how to drive production, profitability, and culture—someone who can walk into a department, diagnose inefficiencies quickly, and build a team that performs at a high level every single day.
What You’ll Own
- Full accountability for service department performance (RO count, hours per RO, ELR, gross, net)
- Lead and develop a team of advisors, technicians, and support staff
- Drive process discipline across the service lane and shop
- Improve customer retention, CSI, and overall experience
- Manage expense control, payroll efficiency, and technician productivity
- Implement systems that create scalability, consistency, and accountability
What We’re Looking For
- Proven track record as a Service Manager or Fixed Ops Leader
- Strong understanding of KPIs, financials, and departmental P&L
- Ability to recruit, train, and retain top talent
- High-level communication and leadership presence
- Experience in import brands is a plus (not required)
- Someone who thrives in an environment focused on execution and results
Compensation & Benefits
- Competitive base salary + aggressive performance incentives ($225K +)
- Full benefits package
- Great Schedule
- Paid time off
- Long-term growth opportunity within the organization
Pay: Up to $225,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person
