Automotive Service Advisor

Nissan of Everett • Full-time • Everett, WA, US • $60k - $100k / year • 2m ago

Nissan of Everett – Everett, WA
Full-Time | $60,000–$100,000+ Per Year DOE
Hiring Experienced Service Advisors

Nissan of Everett is actively seeking an experienced Automotive Service Advisor to join our growing service team in Everett.

We are looking for a customer-focused professional who thrives in a fast-paced dealership environment and is passionate about delivering exceptional service experiences. If you have a proven track record of building customer relationships, increasing service sales, and maintaining high CSI scores, we want to hear from you.

This is an outstanding opportunity to join a successful dealership that values its employees, invests in their growth, and provides a clear path for long-term career advancement.

Compensation & Benefits

$60,000–$100,000+ Per Year DOE

Benefits Include:

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
Paid Time Off (PTO)
Employee Discounts on Vehicles, Service, and Parts
Ongoing Training and Professional Development
Career Advancement Opportunities
Long-Term Job Stability
Supportive Team Environment

Position Overview

As an Automotive Service Advisor, you will serve as the primary point of contact between customers and the service department. You will be responsible for understanding customer concerns, recommending maintenance and repair services, coordinating vehicle repairs, and ensuring an exceptional customer experience from start to finish.

Responsibilities

Greet customers promptly and professionally
Listen to customer concerns and accurately document vehicle issues
Recommend maintenance and repair services based on vehicle needs
Prepare repair orders and estimates
Communicate repair recommendations and timelines to customers
Coordinate with technicians to ensure efficient workflow
Monitor repair progress and provide updates throughout the service process
Maintain high levels of customer satisfaction and retention
Review completed repairs with customers and explain services performed
Assist in achieving department sales, gross profit, and CSI objectives
Follow dealership and manufacturer processes and standards

Qualifications

Minimum 2 years of Automotive Service Advisor experience required
Dealership Service Advisor experience preferred
Strong customer service and relationship-building skills
Excellent communication and interpersonal abilities
Proven ability to sell maintenance and repair services ethically and effectively
Ability to multitask and prioritize in a fast-paced environment
Strong organizational and follow-up skills
Computer proficiency and experience with dealership software preferred
Valid driver's license with an acceptable driving record

Ideal Candidates May Have Experience As:

Automotive Service Advisor
Dealership Service Advisor
Automotive Service Writer
Service Consultant
Customer Service Advisor
Assistant Service Manager
Automotive Customer Experience Specialist
Fixed Operations Professional

Why Join Nissan of Everett?

At Nissan of Everett, we are committed to providing exceptional service to our customers while creating rewarding career opportunities for our employees. We offer a professional, team-oriented environment where hard work is recognized, success is rewarded, and career growth is encouraged.

If you're an experienced Service Advisor looking for a dealership that values your skills and offers strong earning potential, apply today.

Join Nissan of Everett and take your automotive service career to the next level!

Pay: $60,000.00 - $100,000.00 per year

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Experience:

Automotive Service Advisor: 2 years (Required)
Dealership: 1 year (Preferred)

Ability to Commute:

Everett, WA 98204 (Required)

Work Location: In person

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