Automotive Service Manager

Acura of Bedford Hills • Full-time • Bedford Hills, New York State, United States • $150k - $220k / year • 1w ago

Service Manager

Acura of Bedford Hills

Acura of Bedford Hills is looking for an experienced Service Manager to lead our busy service department. This is an excellent opportunity for a strong automotive leader who understands fixed operations, customer satisfaction, technician productivity, and department profitability.

We are looking for someone who can motivate a team, improve processes, maintain a high level of customer service, and help drive continued growth in a fast-paced dealership environment.

Compensation

$150,000 to $220,000 annually with commissions
Compensation based on experience, performance, and department results

Benefits

Health benefits available
401(k) available
Paid time off
Strong earning potential
Busy, established service department
Supportive management team
Long-term career growth opportunity

Responsibilities

Oversee daily operations of the service department
Lead, train, and support service advisors, technicians, and support staff
Monitor workflow, scheduling, technician productivity, and repair order process
Maintain high customer satisfaction and resolve customer concerns professionally
Drive service department sales, profitability, and efficiency
Review repair orders, estimates, warranty claims, and service recommendations
Work closely with parts, sales, and dealership leadership
Ensure manufacturer standards, dealership policies, and compliance requirements are followed
Track department performance and identify opportunities for improvement
Build a positive, accountable, and customer-focused service culture

Qualifications

Previous automotive service management experience preferred
Strong knowledge of dealership fixed operations
Acura experience preferred, but not required
Proven leadership, communication, and problem-solving skills
Ability to manage a fast-paced service department
Strong understanding of customer satisfaction, technician efficiency, and profitability
Organized, professional, and results-driven
Valid driver’s license required

Acura of Bedford Hills is looking for a motivated Service Manager who is ready to lead a growing service department and help take operations to the next level. If you have the experience, leadership skills, and drive to succeed, apply today.

Pay: $150,000.00 - $220,000.00 per year

Work Location: In person