Service Writer| Service Advisor| Automotive

The Faricy Boys • Full-time • Colorado Springs, Colorado, United States • $70k - $100k / year • 1m ago

Automotive Service Advisor

Earn $70K–$100K+ Depending on Experience | Family-Owned Dealership | Growth Opportunity

Service Advisor

We are seeking a results-driven Service Advisor for Chrysler Jeep Dealership in Colorado Springs. The Service Advisor plays a key role in delivering exceptional customer experience while supporting service department performance and revenue goals. This position is responsible for greeting customers, identifying vehicle service needs, and recommending appropriate maintenance and repairs.

Pay is commission based - $70,000 - $100,000 Depending on Experience

Key Responsibilities:

Greet customers and perform walk-around vehicle inspections
Create accurate repair orders and service estimates
Clearly explain services, timelines, and costs
Recommend maintenance based on manufacturer guidelines
Communicate with customers throughout the service process
Coordinate with technicians to ensure efficient workflow
Review completed work and invoices with customers at pickup
Handle customer concerns with professionalism and urgency
Maintain organized service records and documentation

We offer a comprehensive benefits package, including:

401(k) with company matching
Health insurance
Dental insurance
Vision insurance
Life insurance
PTO, Holiday pay and Sick leave
Employee discounts

What You'll Do

As a Service Advisor, you’ll be the key connection between our customers and our service team.

Responsibilities include:

Greeting customers and understanding their service needs
Listening to concerns and documenting vehicle issues accurately
Communicating technician findings and service recommendations
Scheduling appointments and managing service timelines
Keeping customers updated on repair progress
Educating customers on recommended maintenance services
Recommending additional services when appropriate
Coordinating with technicians to ensure efficient repairs
Delivering an exceptional customer experience every time

What We're Looking For

Successful candidates will have:

Previous Service Advisor or automotive service experience
Knowledge of common automotive repairs and maintenance (oil changes, brakes, shocks, struts, etc.)
Strong communication and customer service skills
Ability to multitask in a fast-paced dealership environment
Confidence in explaining and recommending services to customers
Familiarity with dealership operations and service processes

If you’re passionate about automotive service and delivering exceptional customer experiences, we want to hear from you.

Apply today and become part of the Faricy Chrysler Jeep team!