General Manager

Campers Inn RV • Full-time • Hatfield, PA, US • 2w ago

Are you looking for an opportunity where you can help people by creating their dream “Away”? As a company in the midst of rapid growth we are constantly innovating and creating new opportunities. Campers Inn RV is looking for a General Manager! The role is responsible for the dealership's overall profitability as well as customer retention.

At Campers Inn RV, we’re more than a dealership—we’re a team driven by purpose, innovation, and a commitment to helping people enjoy the RV lifestyle and find their AWAY. Our vision is to be the RVer’s Trusted Resource for our employees, customers, and partners, and to lead the industry through forward-thinking ideas and positive change. As we continue to expand across the country and prepare for global growth, we’re proud to offer meaningful career paths, strong development opportunities, and the chance to make a real impact in the communities we serve.

Founded in 1966 by Art and Fran Hirsch, Campers Inn RV has grown into the Nation’s Largest Family-Operated RV Dealership, with nearly 50 locations in over 20 states. Our family-focused roots still guide us today—treating every employee and customer with fairness, respect, and genuine care. We believe in living our core values of Integrity, Teamwork, Continuous Improvement, and Sustainability in everything we do.

Our dedication to excellence has earned us national recognition. Since 2010, we’ve been named a Top 50 RV Dealership in the U.S. every year and were recently honored by RVBusiness as one of the Top 5 Blue Ribbon RV Dealerships in the industry.

Join Campers Inn RV and be part of a company where your career can grow, your contributions are valued, and your work truly makes a difference.

What We Offer

Ongoing career development opportunities: Specialized job training, certifications, and professional development, and assistance in continuing education
Comprehensive health and welfare plan to all full-time employees (30+ hours/week), including:
- Major Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance (Basic, Supplemental, Spouse, and Child available)
- Employee Assistance Program (EAP)
- Paid Time Off
- Qualified retirement plan (401k) with Employer Match
Fair and competitive compensation

Essential Job Functions

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

People and Operations Management:
- Provide overall direction for the location as an inspirational leader, including meeting agreed upon financial goals and customer satisfaction
- Develop and manage a high performing staff, in terms of performance, efficiency, training, and morale, as well as adherence to company standards
- Hiring and monitoring the performance of the department managers, holding weekly sales meetings and conducting sales training
- Attending to customer complaints, ensuring that a high level of customer satisfaction is obtained
Inventory Management:
- Overseeing standards for displaying and merchandising both new and used RV's as well as reviewing and initialing all promotions before they are finalized
- Coordinating the appropriate supply of new and used RV's and ordering/acquiring vehicle inventory accordingly
- Auditing all appraisals of trade-in RV's
- Issuing all demonstration RV's and ensuring that appropriate dealership records are maintained

Qualifications

Education:
- High school diploma or equivalent is required
- Four-year degree is preferred
License & Certifications:
- Valid driver’s license and good driving record is required
Experience:
- Minimum of 3 years of experience in the RV industry or comparable experience is highly preferred
Abilities:
- Excellent verbal and written communication and managerial skills
- Ability to operate the department profitably within dealership guidelines
- Knowledge of federal, state, and local regulations that affect the daily operations of the organization
- Ability to use a computer and other office equipment
- Proficiency in MS Office
- Knowledge of, or ability to learn company systems applications, including ADP, Motility Systems2K, and other software as applicable
- Ability to work primarily in a climate-controlled environment with occasional exposure to outdoor conditions
- Requires continuous visual ability for use of computer, files and reports
- Ability to bend or sit for long periods of time
- Ability to reach above shoulders and lift a minimum of 50 pounds

Camper’s Inn RV is proud to be an Equal Opportunity Employer and Drug Free workplace. We are committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Camper’s Inn RV makes hiring decisions based solely on qualifications, merit, and business needs at the time.