Automotive Service Department Dispatcher

Jim Bone Kia • Full-time • Santa Rosa, California, United States • $22 / hour • 2w ago

Job Summary

Join our dynamic automotive service team as an Automotive Service Department Dispatcher! In this energetic role, you will coordinate and prioritize daily service appointments, ensuring smooth communication between Service Advisors, technicians, and management. Your proactive approach will help maximize shop productivity, enhance customer satisfaction, and support the overall efficiency of our dealership’s service operations. If you thrive in a fast-paced environment and possess a passion for automotive excellence.

Duties

Act as the central link between Service Advisors and technicians, updating on ETA's, delays or changing estimates.
Coordinate with service technicians to assign jobs based on skill set, parts availability, and priority levels.
Maintain accurate records of all service orders using estimating software and ensure timely updates for clients.
Assist with vehicle diagnostics coordination by working with mechanics experienced in automotive diagnostics and repairs
Will be responsible for used car and new car inspections.

Skills

Strong mechanical knowledge complemented by experience in automotive repair, including transmissions, brakes, suspension, oil changes and tire service.
Previous dealership experience preferred; familiarity with auto service management systems is a plus.
Ability to handle multiple tasks simultaneously while maintaining attention to detail in a fast-paced environment.
Valid driver’s license with a clean driving record

Join us to be part of a vibrant team dedicated to delivering exceptional automotive care! Your enthusiasm and expertise will drive success as we provide top-tier service that keeps our customers happy and their vehicles running smoothly.

Pay: From $22.00 per hour

Benefits: