Automotive BDC agent

Executive Kia • Full-time • Wallingford, Connecticut, United States • $63.75k - $103.82k / year • 2m ago

Automotive BDC Agent

Executive Kia

Wallingford, CT.

Executive Auto Group has proudly served our community for over 50 years and offers long-term career stability. Many of our managers and team members have been with the company for more than 20 years. We are seeking an energetic, professional, and welcoming BDC Agent to create premium guest experience at Executive Kia

If you're ready to bring energy, hustle, and personality to a dealership that’s built for success apply today.

What We Offer:

5-Day Work Week
Excellent compensation plans with bonuses/incentives
Paid Time Off/Vacation
Medical, Dental & Vision Insurance
401k Program
Paid Life Insurance
Professional/Respectful Work Environment
Advancement Opportunities
Ongoing Training & Development
Employee vehicle purchase plans
Discounts on products and services

What You’ll Do:

Answer customer calls and establish follow-ups with sales appointments
Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates
Provide customers with initial product information and direct them to the appropriate dealership resources
Present initial financing options based on customer needs
Follow up with leads that are not ready to make an appointment or no-show
Utilize CRM tracking system daily
Participate in team and process development sessions—maintaining positive relationships with teammates, sales teams, and dealership management

Keys to Success:

Previous customer service experience
Excellent teammate with collaborative attitude and eagerness to improve
Prompt and courteous demeanor
Positive and hardworking personality
Strong computer skills
Valid driver’s license

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.