Auto Body Collision Estimator

Chaz Limited Auto Body • Full-time • Eagle River, Alaska, United States • $55k - $85k / year • 3m ago

Chaz Limited Collision Express is a leading Alaskan family-owned business serving our neighbors for five decades. As Alaska’s Collision Care Family, we’re known for precision repairs, straightforward guidance, and a team-centered culture built on honesty, respect, and continuous learning.

We are seeking a qualified and dependable Auto Body Collision Estimator to join our team. In this role, you will inspect vehicle damage, prepare accurate repair estimates, guide customers through the repair process, and help ensure a smooth experience from drop-off to delivery. The ideal candidate is customer-focused, detail-oriented, and confident in a fast-paced environment where communication, accuracy, and service matter. This is an excellent opportunity for someone who enjoys helping people, understands collision repair, and wants to grow with a trusted Alaska company.

Schedule: Full-time, Monday-Friday, 8:00 a.m.-5:00 p.m.; occasional overtime may be required

What You’ll Do

Greet customers promptly and professionally while identifying their repair needs
Inspect, analyze, and evaluate damaged vehicles
Prepare accurate and detailed collision repair estimates for labor, parts, and materials
Explain the complete repair process, claims process, payment procedures, timelines, and repair expectations to customers
Help convert estimates into repair orders through strong customer service and follow-through
Order parts needed to begin repairs
Track funds associated with repairs
Communicate with insurance adjusters and provide documentation needed for claims processing
Build and maintain positive working relationships with insurance partners, dealerships, fleet accounts, and customers
Review vehicles prior to delivery and explain quality control processes and warranty information to customers
Support customer satisfaction goals and help maintain strong CSI performance
Work closely with production, parts, and customer service teams to support an efficient repair process

What You’ll Bring

2+ years of prior experience as a collision estimator or insurance adjuster
CCC ONE and/or Mitchell estimating experience
Experience with parts ordering systems such as CCC, OPS, or PartsTrader
Ability to explain repair information clearly and professionally to customers and partners
Strong communication and customer service skills
Ability to work independently and as part of a team in a fast-paced environment
Strong attention to detail and organizational skills
Familiarity with Microsoft Office, including Word, Outlook, and Excel
Valid driver’s license with safe driving record

What’s in it for you?

Our full-time employees qualify for a comprehensive benefit package including medical, dental, vision, 401(k), paid time off, sick pay, paid holidays, extensive paid training, and more.

Relocation assistance may be available for qualified applicants who choose to relocate to Alaska.

Why Alaska?

Alaska is known for its extreme beauty and adventurous lifestyle, including world-class hunting, fishing, sightseeing, dogsledding, skiing/snowboarding, endless miles of national parks, rivers and coastline, Northern Lights sightings, and so much more. If you are open to new things, have a passion for helping people, and enjoy the outdoors, we encourage you to apply.

To Apply

Please submit your resume along with a brief message outlining your relevant experience and interest in the position.

Chaz Limited Collision Express is an equal opportunity employer. We appreciate the interest and effort put into all applications received, but please note that only qualified candidates will be invited for an interview.

Job Type: Full-time

Pay: $55,000.00 - $85,000.00 per year

Benefits:

401(k)
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Professional development assistance
Relocation assistance
Vision insurance

Application Question(s):

Do you have any limitations that would prevent you from working 8:00 AM–5:00 PM, Monday–Friday?
Can you consistently maintain reliable attendance in a fast‑paced shop environment?
Are you willing to complete a background check if required?
Do you have reliable transportation to and from work each day?
Are you proficient with CCC One or similar estimating software?
Do you have experience working directly with insurance adjusters and DRP programs?

Experience: