Service Manager

Performance Ford of East Hanover, LLC • Full-time • Somerville, New Jersey, United States • $120k - $200k / year • 1m ago

Service Manager – Ford Dealership

Location: Somerville NJ / Randolph NJ
Compensation: $160,000 – $250,000 annually (performance-based)
Benefits: Full Benefits Package + 401(k)

About the Opportunity

We are a high-volume, growth-oriented Multi Ford dealership group seeking an experienced Service Manager to lead and elevate our Service operations. This is a key leadership role responsible for developing a strong service team, and delivering an exceptional customer experience while maximizing profitability.

Key Responsibilities

Lead and manage all aspects of new and used vehicle service operations
Drive service volume, gross profit, and market share while maintaining compliance
Recruit, train, coach, and develop advisors and Service technicians
Establish and monitor performance metrics
Collaborate with Sales and Parts Departments to optimize dealership performance
Ensure a high level of customer satisfaction and CSI performance
Oversee management, pricing strategies, and Service processes DMS R&R
Maintain strong relationships with Ford representatives and adhere to OEM standards

Qualifications

Proven experience as aService Manager or assistant manager in an automotive dealership
Ford dealership experience strongly preferred
Track record of achieving high sales volume and profitability
Strong leadership, coaching, and team-building skills
Excellent communication, organizational, and decision-making abilities
Ability to lead in a fast-paced, performance-driven environment

Compensation & Benefits

$160,000 – $250,000++ annual earning potential (base + performance incentives)
Full benefits package (medical, dental, vision)
401(k)
Paid time off and holidays
Long-term career growth with a stable, reputable 24 franchise dealer group