Service Manager

Wise Auto Group • Full-time • Vacaville, California, United States • $100k - $225k / year • 3w ago

Service Manager – Hyundai of Vacaville

Location: Vacaville, CA 95687 Compensation: $100,000 – $225,000/year Job Type: Full-Time

Lead the Fixed Ops Team at a Growing Solano County Store

Hyundai of Vacaville, part of Wise Auto Group, is looking for a Service Manager who wants to run a real department — not just keep the lights on. We're building toward top-tier performance in this region, and we need someone who's hands-on, holds people accountable, and knows how to grow a service drive.

If you've got a track record of driving profitability, developing advisors and techs, and running a tight, efficient shop, we want to talk to you.

What You'll Own

Run day-to-day service department operations start to finish
Drive labor sales, technician productivity, and profitability through disciplined process
Coach and develop Service Advisors, Technicians, and Dispatch — day in, day out
Own CSI, manufacturer metrics, and online reputation
Manage scheduling, workflow, and shop capacity so nothing sits idle
Dig into the numbers — review financials and KPIs and act on what you find
Stay compliant with manufacturer standards, warranty requirements, OSHA, and California labor law
Recruit, hire, train, and keep good people
Handle escalated customer concerns personally and professionally
Work closely with Parts and Sales so the whole store wins together

What You Bring

5+ years of dealership fixed ops management experience
A real understanding of how a service department makes money
Proven results — gross profit, CSI, tech efficiency, department performance
Experience managing a full team of advisors and technicians
Strong communicator who leads by example, not just by title
Comfortable in a DMS (DealerTrack experience a plus)
Valid California driver's license, clean record

What We Offer

Competitive base plus performance-based incentive plan
Medical, Dental, and Vision insurance
401(k)
Paid Time Off and Paid Holidays
Employee Vehicle Purchase Program
Real leadership development and a clear path to grow within Wise Auto Group

Ready to Run Your Own Department?

If you're ready to take ownership of a service department and build a team that performs, we'd like to hear from you.

Hyundai of Vacaville is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law. Applicants must be authorized to work in the United States.

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