Automotive Customer Service Representative

Garden City Mazda • Hempstead, NY, US • 2m ago

229 N Franklin St., Hempstead, NY 11550

Business Development Center (BDC)
Internet Sales & Customer Service Representative

$18 Per Hour + Commission & Bonuses!

Great Benefits & Work/Life Balance

Previous BDC, Customer Service, or Call Center Experience is a plus but not required –
We train for your success!

Garden City Mazda is busier than ever, and our Business Development Center (BDC) is growing and seeking enthusiastic and tech savvy BDC Internet Sales and Customer Service Representatives to assist customers shopping for vehicles online and over the phone, schedule appointments for customers to meet with the sales team, and more.

Ideal applicants will be well-spoken and courteous to ensure a positive impression is made on our current and potential customers. You do not have to close any sales! If you’re outgoing, personable, and a motivated self-starter, we want to hear from you!

We offer:

$18 per hour + commission + bonuses
Bonus Incentives!
Paid Training
Work/Life Balance: 5-day Work Week!
Medical, Dental, Vision, and Life Insurance
401(k) Retirement Plan
Paid time off
Employee Discounts
Clearly defined career path for advancement and promotions from within!
Enthusiastic & Fun Working Environment

Key Responsibilities:

Attend product and sales training
Answer internet and telephone inquiries from potential customers primarily seeking information about vehicle availability and pricing
Your primary goal is to schedule several appointments per day for potential customers to visit our dealership so we can sell them a vehicle
Be enthusiastic and create excitement about our products

What We’re Looking For:

Automotive BDC or Sales experience is a plus!
Customer service, and telephone/call center experience is a plus
Must be comfortable speaking on the phone and handling high call volume
An energetic and outgoing 'people person' who is motivated to succeed
Energetic and thrives in a fast-paced team environment
High school diploma or equivalent
Valid driver's license
Good customer service, communication, and computer skills

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.