Automotive Service Manager - WEST CAMPAIGN

HERTRICH Family of Automobile Dealerships • Full-time • Easton, Maryland, United States • $80k - $120k / year • 3w ago

Income Ranges from $80,000 to $120,000+. Position is Salary Plus Commission/Bonus base

Address: 6546 Ocean Gateway, Easton, MD 21601 / Contact 302-648-JOBS (5627) with any questions.

Automotive Service Manager Full-Time | Delaware Beaches & Maryland's Eastern Shore

Lead a Top Service Team. Live Where Others Vacation.

The Hertrich Family of Dealerships is seeking an accomplished Automotive Service Manager ready to take the next step with one of the most respected dealership groups in Delaware and Maryland's Eastern Shore. At Hertrich, we don't just fill openings - we build careers across a growing dealership network.

This is an opportunity for a proven service leader who wants career growth, strong compensation, and a better quality of life near the beach-without sacrificing professional challenge or advancement.

Why This Opportunity?

Leadership role with a respected, regional dealership group
Long-term growth with a company that invests in its managers
Coastal lifestyle near the Delaware Beaches and Eastern Shore
Hands-on executive leadership and strong operational support
Performance-driven culture with high standards and accountability

About Hertrich

Family-owned for three generations, Hertrich operates 24 dealerships, 15 collision centers, and 18 automotive brands across the Delmarva Peninsula. We're a Top 100 dealership group committed to integrity, excellence, and giving back to our communities.

What We Offer:

Competitive compensation with performance bonus potential
Medical, Dental, Vision & Life Insurance
Short- and Long-Term Disability coverage
Paid vacation, holidays, and personal/sick days
401(k) with employer match
Employee vehicle purchase discounts
Ongoing training and professional development

What You'll Do:

Lead daily service department operations
Drive customer satisfaction, CSI, and retention
Coach, train, and develop Advisors and Technicians
Manage workflow, productivity, and repair order efficiency
Monitor KPIs, financial performance, and service metrics
Ensure compliance with dealership and manufacturer standards
Build a positive, high-performance service culture

What We're Looking For:

2-3 years of Automotive Service Management experience
Strong leadership, communication, and problem-solving skills
Proven success in high-volume service operations
Solid understanding of dealership systems (DealerTrack experience preferred)
High School Diploma or GED required (college preferred)
Willingness to relocate to Delaware or Maryland's Eastern Shore

Apply today and elevate your Service Management career-professionally and personally.

Hertrich Family of Dealerships is an Equal Opportunity Employer and a drug-free workplace.

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