Automotive Service Advisor / Writer

HERITAGE CADILLAC • Full-time • Morrow, Georgia, United States • $80k - $100k / year • 1m ago

Heritage Cadillac is seeking a professional, experienced Service Advisor to join our high-performing service team. This is an opportunity to represent a premier luxury brand while delivering an exceptional customer experience from start to finish.

What You’ll Do:

Greet customers and guide them through the service process with professionalism and transparency
Accurately write repair orders and communicate service recommendations
Coordinate with technicians to ensure timely and efficient workflow
Provide consistent updates and follow-up to ensure complete customer satisfaction
Upsell services ethically while maintaining trust and long-term relationships

What We’re Looking For:

Previous Service Advisor experience in a dealership setting REQUIRED
CDK experience REQUIRED
Strong communication and customer service skills
Ability to manage a high-volume service drive
Organized, detail-oriented, and able to multitask effectively
Professional appearance and demeanor aligned with a luxury brand

Why Heritage Cadillac?

Represent a respected luxury brand with a loyal customer base
Busy, high-volume service department with strong earning potential
Supportive leadership and team-oriented environment
Opportunity for growth and advancement
Competitive pay and great benefits

If you’re an experienced Service Advisor who knows how to deliver a first-class experience and thrive in a fast-paced dealership, we want to hear from you. Apply today and take your career to the next level with Heritage Cadillac!

Pay: $80,000.00 - $100,000.00 per year

Benefits: