Automotive Service Manager

Milea Buick GMC Subaru • Full-time • Bronx, New York State, United States • $125k - $200k / year • 1d ago

Milea Buick GMC Subaru is a Multi line factory authorized dealer committed to delivering exceptional customer service and maintaining the highest standards of automotive care. With a dedicated team of professionals we take pride in offering comprehensive automotive services to our valued customers.

**Job Description:**

We are currently seeking an experienced Automotive Service Manager to join our team. The ideal candidate will be responsible for overseeing the day-to-day operations of our service department, ensuring efficiency, quality, and customer satisfaction. As a key member of our team, you will play a crucial role in maintaining our reputation for excellence in automotive service.

**Responsibilities:**

- Manage and oversee all aspects of the service department, including scheduling, staffing, and workflow management.

- Ensure that all service technicians are properly trained and equipped to perform their duties efficiently and effectively.

- Monitor service operations to identify areas for improvement and implement strategies to enhance productivity and customer satisfaction.

- Maintain a high level of customer service by addressing customer inquiries and resolving any issues or concerns in a timely and professional manner.

- Oversee the maintenance and repair of vehicles, ensuring quality workmanship and adherence to safety standards.

- Manage inventory levels and procurement of parts and supplies, optimizing inventory turnover and minimizing costs.

- Implement and enforce company policies and procedures to ensure compliance with industry regulations and standards.

- Provide exceptional customer service and address customer concerns or complaints
- Develop and implement strategies to increase service department revenue and

**Qualifications:**

- Previous experience in automotive service management required.

- Strong leadership and communication skills, with the ability to motivate and inspire team members.

- Excellent organizational and problem-solving abilities.

- Proficiency in computerized automotive management systems.

- CDK experience a plus

- Knowledge of automotive repair procedures and industry best practices.

- ASE certification or equivalent preferred.

- Valid driver's license and clean driving record.

**Benefits:**

- Competitive salary

- Health insurance

- Retirement savings plan

- Paid vacation and holidays

- Ongoing training and development opportunities

**How to Apply:**

If you are a dynamic, results-oriented individual with a passion for automotive service excellence, we want to hear from you! Please submit your resume and cover letter outlining your qualifications and experience to ALBERT@MILEAAUTOGROUP.COM.

Milea auto group is an equal opportunity employer and is committed to diversity in the workplace. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Job Type: Full-time

Pay: $125,000.00 - $200,000.00 per year

Benefits: