BDC Manager Automotive

Ed Martin Chevrolet Cadillac • Full-time • Anderson, IN, US • $50k - $70k / year • 4m ago

Business Development Coordinator / Internet Sales Agent

The Ed Martin Auto Group is looking for Business Development Coordinators to accommodate our growing business! Every employee with Ed Martin Automotive Group is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Come join our team!

Benefits

Medical, Dental, Vision Insurance
Life Insurance
401k
Paid Training
Flexible Work Schedules
Paid Vacation
Employee discounts on products & services
Growth opportunities
Health/Wellness

Responsibilities

Answer customer calls and establish follows-up with sales appointments
Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
Provide customers with initial product information & direct them to the appropriate dealership resources
Present initial financing options based on customer needs
Follow up with leads that are not ready to make an appointment or no-show
Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management
Utilize Customer Relationship Management tracking system daily

Qualifications

At least one previous role based in strong customer service experience
Team player attitude
Prompt and courteous
Enthusiastic personality
Must have strong computer skills
Great communication skills

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.