NOW HIRING – AUTOMOTIVE / DIESEL SERVICE WRITER
Screamin Diesel Performance Inc.
Port Angeles, WA
Position: Full-Time Service Writer / Service Advisor
Join Our Team!
Screamin Diesel Performance is looking for a motivated, organized, and experienced Automotive / Diesel Service Writer to join our growing team.
We specialize in diesel truck repair, diagnostics, maintenance, and performance upgrades. We’re looking for someone who understands the automotive repair industry, communicates effectively with customers, and can manage jobs efficiently from start to finish.
This is an important position in our company. The right candidate will help drive shop productivity, maintain strong customer relationships, and ensure repairs are completed efficiently and profitably.
Key Responsibilities
● Greet customers and manage incoming service requests.
● Schedule appointments and coordinate shop workflow.
● Create accurate repair orders and detailed estimates.
● Communicate diagnostic findings and repair recommendations to customers.
● Sell recommended repairs, maintenance, and additional services.
● Coordinate with technicians to ensure jobs stay on schedule.
● Order parts and track availability when necessary.
● Provide customers with timely updates throughout the repair process.
● Manage repair authorizations, invoicing, and customer payments.
● Follow up with customers and maintain excellent customer satisfaction.
● Help maximize shop efficiency, sales, and profitability.
Qualifications
● Previous automotive service writing or service advisor experience preferred.
● Diesel truck knowledge is a strong advantage.
● Understanding of automotive repair procedures, parts, and labor estimating.
● Strong communication, organizational, and multitasking skills.
● Ability to confidently explain repairs and estimates to customers.
● Comfortable using computers and automotive shop management software.
● Strong attention to detail and ability to work in a fast-paced environment.
● Dependable, professional, and motivated to succeed.
What We’re Looking For
We want someone who takes ownership of their responsibilities, works well with technicians, and understands the importance of customer service and shop profitability.
The ideal candidate is:
● Self-motivated and accountable.
● Confident in sales without being pushy.
● Organized and able to manage multiple jobs.
● Ability to gain knowledge about diesel trucks and automotive repairs.
● A team player with a positive attitude.
● Focused on getting things done correctly and efficiently.
What We Offer
● Pay based on experience.
● Opportunity for performance-based incentives.
● Established diesel repair and performance business.
● Professional work environment.
● Opportunity for long-term growth.
If you have automotive service experience and want to be part of a diesel repair and performance company that values quality work, efficiency, and customer satisfaction, we’d like to hear from you.
Pay: $22.00 - $35.00 per hour
Expected hours: 40.0 per week
Benefits:
- Flexible schedule
- Paid time off
Work Location: In person