Automotive Sales BDC Representative- Holler Classic Family of Dealerships

Holler-Classic Family of Dealerships, an Automotive News Top 150 dealership group with 12 dealerships serving the Central Florida market, has been proudly family-owned since 1938. Our Buy Smart – Be Happy® brand promises include Our Best Price First, Pure and Simple® and Commission-Free Sales.

We are hiring a Sales BDC Representative, As a Sales BDC Representative you will handle inbound and outbound calls, respond to internet leads, and set appointments that bring customers into our showroom. No cold calling — you will work with warm leads from customers who are already interested in buying or trading in a vehicle. This is an excellent entry point into automotive sales, with a clear path to team leader, supervisor, and management roles.

You will be the customer’s first point of contact — delivering a professional, friendly, and informative experience that reflects our Buy Smart – Be Happy sales philosophy.

Essential Duties and Responsibilities include the following.

Respond quickly to inbound sales phone calls, internet leads, texts, and emails
Engage customers using a consultative, customer-first approach
Identify customer needs and document interactions in the CRM
Set, confirm, and follow up on sales showroom appointments
Assist customers with digital tools (credit applications, trade-in evaluations, etc.)
Conduct outbound sales follow-up and prospecting activities including phone calls, texts, and emails to engage customers, re-engage inactive leads, confirm appointments, and ensure no opportunity goes unworked
Complete warm transfers and escalate concerns when needed
Perform additional duties as assigned by management

Requirements:

Possess a valid driver’s license
Ability to meet drug free workplace requirements and pass a background and MVR check
Excellent oral and written communication skills
Strong organizational and multi-tasking skills
Maintain a professional demeanor and appearance at all times
Prior sales/customer service experience a plus
Ability to learn and operate within various computer programs
Bi Lingual is a plus(English/Spanish)

Dealership Benefits:

Paid training — no automotive experience required
Consistent inbound lead flow- no cold calling required
Clear performance benchmarks
Warm leads provided — no hunting for your own business
Supportive, team-focused Digital Sales environment
Career Growth opportunities outlined below

Benefits:

401(k) & 401(k) Matching
Employee Assistance Program
Health Insurance
Dental Insurance
Vison Insurance
Life Insurance
Flexible Spending Account
Paid Time Off After 6 months
Referral Program
Associate Discount Program

Schedule:

Ability to work a flexible schedule including evenings, weekends, and holidays
Full time

Pay:

$17/hr. base rate plus performance based bonuses
Pay plan will be discussed during the interview process
Performance-based bonus tied to sales showroom appointments
Consistent lead flow and clear performance benchmarks
Annual compensation range with hourly rate and bonus: $35,000-$70,000(hourly plus bonuses)

Career Growth Opportunities

We believe in promoting from within. High-performing Digital Sales Specialists may grow into:

Digital Sales Path

Digital Sales Specialist
Digital Sales Specialist Team Leader
Digitals Sales Specialist Team Supervisor
Digital Sales Manager

Retail Sales Path

Sales Specialist
Finance Leader
Sales Manager
General Sales Manager

Supervisory Responsibilities:

None

Holler and Classic Family Collection of Dealerships is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or other legally protected characteristics. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We participate in the E-Verify program. Upon an applicant's request, Holler and Classic Family Collection of Dealerships will consider reasonable accommodation to complete the application process. https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Pay: $35,000.00 - $75,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Paid training
Referral program
Vision insurance

Work Location: In person

Holler Classic Family of Dealerships jobs

Automotive Sales BDC Representative

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