Job Summary

We are seeking a dynamic and highly motivated Service Manager to lead our automotive service department with energy and expertise. In this role, you will oversee daily operations, ensure exceptional customer service, and drive sales through effective and technical knowledge. Your leadership will inspire a team of skilled technicians and service advisors to deliver top-quality vehicle repairs and maintenance. The ideal candidate will possess extensive automotive diagnostics experience, mechanical knowledge, and a passion for delivering outstanding client experiences. This is an exciting opportunity to manage a fast-paced environment where your automotive repair skills and sales acumen will make a significant impact. Salary will be discussed at interview.

Responsibilities

Lead and motivate the service team to achieve operational excellence, ensuring high standards of vehicle repair, maintenance, and customer satisfaction
Oversee daily shop operations, including scheduling, workflow management, and quality control of services such as oil changes, rebuilt transmissions, clutch replacements.
vehicle estimating tools to prepare accurate repair estimates and service writing documentation
Drive sales vehicle diagnostics, repair assessments, and maintenance packages while maintaining integrity and transparency with clients
Manage client communication effectively by explaining repairs clearly, providing estimates promptly, and ensuring a positive customer experience
maintaining proper documentation and records of all service activitiesExperience
Proven experience as a Service Manager or in a supervisory role within an automotive dealership or repair shop setting
Extensive mechanic experience with strong automotive diagnostics skills across various systems including transmissions
Familiarity with auto estimating
Demonstrated ability in auto service management with knowledge of processes and automotive repair procedures
Hands-on experience in service writing, customer service excellence, and sales techniques
Valid driver’s license with a clean driving record
Strong mechanical knowledge combined with excellent client communication skills to build trust and long-term relationships

Join us in delivering exceptional automotive care while leading a passionate team dedicated to quality service!

Pay: $61,897.14 - $74,542.80 per year

Benefits:

Dental insurance
Employee discount
Health insurance
Life insurance
Vision insurance

Work Location: In person

Summit Transmissions Inc. jobs

Service Manager

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