Job Title: Customer Service Representative
Job Overview:
Join our team as a Customer Service Representative where you will play a crucial role in ensuring the smooth operation of our automotive service department. As a CSR, you will be an important point of contact for customers, providing exceptional service and support throughout their vehicle maintenance and repair process.
Duties:
- Interact with customers to understand their vehicle service needs and concerns.
- Schedule service appointments and communicate effectively with the service team.
- Prepare accurate and detailed repair estimates for customers.
- Coordinate with mechanics to ensure timely completion of repairs.
- Provide updates to customers on the status of their vehicles.
- Address customer inquiries and concerns in a professional manner.
- Maintain organized records of service orders and invoices.
Requirements:
- Experience in automotive industry is preferred.
- Proficiency in auto estimating.
- Strong sales and customer service skills.
- Excellent communication and interpersonal abilities.
If you are passionate about delivering top-notch customer service, and thrive in a fast-paced environment, we encourage you to apply for the Service Writer position. Join us in providing exceptional automotive services to our valued customers.
Job Type: Full-time
Pay: $40,000.00 - $60,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
